Do I need to pay in order to register and use nestcargo?
Registering to nestcargo is absolutely free. After creating a login account you can upload your first 5 chargeable* shipments for free. After this free-trial period expires, you will be prompted to accept our pricing policy, if you wish to continue using our services. For every shipments that receives at least two transport quotes, nestcargo charges 1% on the lowest quote received (minimum charge €2 and maximum charge €10).
*A chargeable shipment is a shipment that has received at least two transport quotes and has expired, has been awarded or archived.
How does the quote collection process work? Do carriers see the identity and the quotes of other carriers?
Your identity (Company Name) is visible to the carriers that view your shipments.
Sealed bidding competition:
Carriers can neither see how many quotes you have collected nor the identity of other carriers that are participating in the quote collection process. On the contrary, you can see the identity of each carrier alongside with their quote and rating score. Every carrier has a detailed profile, where you can view company information, contact details, company verification documents and ratings and reviews from previous deals closed through nestcargo.
Why accept a quote through nestcargo’s platform? Am I being charged if I do so?
You are NOT being charged if you accept a quote through our platform. We want you to close the deal through the platform, so that you can later on rate the carrier. In that way, you improve the quality and credibility of the whole marketplace, as you and other shippers will know which are the best and most professional carriers in the market. This is the reason why we are providing a full profile of each carrier with contact details, in case you need to verify details of the transport before closing a deal with a carrier.
How do I accept a quote and how do I know that the deal is closed?
On the right side of each quote, there are two buttons, a “Select” button and a “X” button. If you press the “X” button, you are dismissing a quote, letting the carrier know that you are not interested in their offer. If you press the “Select” button, you are accepting the carrier’s quote and you are closing a deal with them. In that case, a verification email is automatically sent to each party.
How can I rate a carrier for their transport services?
After accepting a quote, the rating & review button is revealed. After the shipment is delivered, you may rate the carrier on a scale of 1 to 5 stars on three distinct categories, “Quality of Services”, “Communication” and “Financial Compliance”. You may also leave a review regarding your experience from working with the carrier.
What does a carrier’s profile contain and how do I know that they are trustworthy?
All carriers have provided their VAT number to nestcargo, proving their existence. On top of that each carrier uploads company verification documents on their profile, such us transport license, proof of insurance, certifications, etc. A carrier may also upload additional information regarding their company’s track record, contact information and more.