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Privacy Policy
Last Revised: June 1, 2016

nestcargo Privacy Policy

1. Our commitment to Privacy

Protecting your privacy and your information is a top priority for Nestcargo. The purpose of this Privacy Policy to explain how your business data and other information that you provide to us (“Business Information”) is protected, what information is collected and how it is used by Nestcargo. Those Privacy Policy provisions are part of our Terms of Use.

By visiting our Website and Webapp (collectively “Website”), you consent to our collection and use of your Business Information in accordance with this Privacy Policy and you are accepting the practices described herein. We do not transfer, sell or rent your business information to third parties in any way other than what it is stated in this Privacy Policy.

Please note that your access to our Services may be subject to certain third party terms and conditions and privacy policies, including but not limited to third party online storage services and payment providers. You agree that Nestcargo is not responsible for any such third party terms and conditions and their use of your Business Information. Unless stated otherwise, this Privacy Policy only deals with the use and communication of information collected by Nestcargo.

2. What information is collected

We collect the following information from you (collectively "Business Information") :
Personal Information

Registration is required for the use of our Services. Only registered Shippers have access to our Platform and are able to upload Shipments. You can register through our Website by filling in a registration form. During the registration process, you have to provide us with the following information:

  • Your Company's Name
  • Your Company's VAT
  • Your Company's address
  • The responsible Officer's name
  • Your e-mail
  • Your phone number

Once we receive your registration application, we will call you to obtain your Company’s VAT number. Then, we will create an account (“Account”) for you at the Website and we will e-mail you a link to activate your Account. Once you access the link, you will be asked to enter a password and accept these TOU. Once you complete activation, and you will be able to create your profile (“Profile”).

You have the obligation to state truthfully, accurately and fully your up-to-date Business Information in the registration process and update your Account whenever it is needed. If your Business Information is not in compliance with these provisions or if Nestcargo has reasonable suspicions that your Business Information is not in accordance with these provisions, Nestcargo has the right to reject your application for registration or to suspend or terminate immediately your Account without prior notice. In this case, you have no right to any compensation for the rejection of your application, suspension or termination of your Account.

Other information
Non- personal information

We automatically track and collect certain non-personal information such as Website navigation data and IP addresses. We use this information to do internal research on our users’ demographics, interest, and behaviour to better understand, protect and serve you and our community of Shippers.

Activity and behaviour information

We collect information about your activity and behaviour on the Website, such as the upload of Shipments. We also collect the reviews you make for Carriers.

Correspondence information

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our Website, we may store such information in our servers.

Payment information

To protect you against fraud, unauthorized transactions (such as money laundering), claims and other liabilities, we do not collect credit card information. We only collect an identification number and order details which enable us to match each Shipper to the payments he makes.

3. How the information is used

We treat all Business Information according to Greek and EU law.

We use Business Information as follows :

  • We use your Business Information in order to resolve disputes; troubleshoot problems; help promote safe matching; collect fees owed; measure consumer interest in Services; inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our TOU; and as otherwise described to you at the time of collection. At times, we may look across multiple Shippers and Carriers to identify problems or resolve disputes, and in particular we may examine your Business Information to identify Shippers or Carriers using multiple usernames or aliases. We may compare and review your Business Information for errors, omissions and for accuracy.
  • We use your e-mail to send you system e-mails about the functionality of our Website that you cannot opt out from and you will have to receive if you want to use our Website. If you want to stop receiving our system e-mails, you will have to de-activate by requesting so via email at info@nestcargo.com.
  • We use your e-mail associated with your Account in order to send you newsletters and promotions in conjunction with your use of our Services. If you do not wish to receive newsletters you may unsubscribe by clicking the unsubscription link in the newsletter e-mail.
  • We may use your Business Information in order to provide benchmark analysis and aggregate statistics to Carriers and Shippers based on their performance.This particular Business Information will be anonymized, will not contain personal identification and will not be transferred or sold to third parties in any way or format that identifies you.
  • We use Website navigation data to operate and improve the Website. We may also use Website navigation data alone or in combination with your Business Information to provide aggregated information about the Nestcargo.
  • We collect the Internet Protocol (“IP”) addresses to track and aggregate your non-personal information when you use our Website. We use IP addresses to monitor the regions from which you navigate our Website and sign-up to use our Services. Your IP-address is also registered for statistical purposes and to better our advertising and layout of the Website.
  • We do not transfer, sell or rent your Business Information to third parties for their marketing purposes other than what is stated in this Privacy Policy. We request only the information that we need to operate our Services and improve our Website’s user experience. We do not use your Business Information to create any advertising creative.
Use of Business Information by third parties
  • We partner with third-party advertising networks to either display advertising on our Website or to manage our advertising on other Websites. These ad network partners do not collect and do not have access to any Business Information. They may, however, anonymously track your internet usage.
  • We make reasonable efforts to make sure that Shippers and Carriers, who use our Services, will use the information available to them solely for shipping-related purposes. However, we cannot control their use of that information outside this scope and we are not responsible for such unauthorized uses.
  • Nestcargo reserves its right to share your Business Information with a third party in case of sale merger, control changes, reorganization or liquidation of the Company. All actions will naturally be completed in compliance with applicable laws of personal data and privacy.
  • All the information, described in this clause 3, will be disclosed in accordance with applicable laws and regulations. We do not use your Business Information in any other context other than the one described in our TOU and Privacy Policy.

4. How your information is protected

In order to protect our Shippers' privacy, when a Shipper uploads a Shipment on our Platform, the company’s name is revealed only to Carriers, and not to other Shippers.

You understand and agree that your Business Information can be accessed by the Carriers who have contracted with you in the past via our Platform. Although Nestcargo makes reasonable efforts to restrict access to the above mentioned information only to the Carriers with whom you have contracted in the past, Nestcargo cannot guarantee that other third parties will not, without Nestcargo’s consent, gain access to it. You further agree that Nestcargo and its associated companies may use that Business Information for marketing purposes which may be directed to potential Carriers.

You may ask Nestcargo to terminate your Account and thus disable access to your Business Information by Carriers at any time. However, you acknowledge that the Carriers and other parties who have previously gained access to your Business Information may have retained a copy. Nestcargo is not responsible for the retention, use or violation of privacy of that information in those instances, or for the use or privacy of that information by any of such parties while it is available on our Website.

Carriers may not publish or post Shippers’ private and confidential information. Any exchange of personal information required for the fulfillment of an Offer must be provided conducted privately between the Shipper and the Carrier.

All our employees, independent contractors and agents have executed non-disclosure agreements, which provide explicit confidentiality protections. Any employee, independent contractor or agent who violates such privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution.

We do not make any of your Business Information available to third parties for their marketing purposes. Nestcargo’s software runs on individual servers and no data given or collected is shared with other social media platforms.

If however, we share your Business Information with third parties, we will notify you. Please note that no transmission over the internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk.

Nestcargo uses robust security measures to protect data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of data. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your Business Information, using both server authentication and data encryption. These technologies help ensure that your Business Information is safe, secure, and only available to you and to whom you have granted access. Nestcargo also implements other advanced technology measures to prevent interference or access from outside intruders.

We do not tolerate Spam. To report Nestcargo-related spam, please contact us at info@nestcargo.com. You may not use our communication tools to send spam or otherwise send content that would violate our TOU. We may check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content of the Website, but we will not permanently store messages sent through these tools.

Nestcargo does its utmost to secure communications and data storage in order to protect confidentiality of your Business Information against loss and interception by third parties. However, it is important to know that there is no zero-risk against loss or interception by others of your Business Information. You are responsible for maintaining the security and confidentiality of your Account’s username and password.

5. How the information is stored

We save your Business Information in our database in order to improve our Website’s and user experience and in accordance with our TOU. If you wish that your Business Information be permanently deleted from our database when you stop using our Services, please notify us at info@nestcargo.com.

6. Cookies Policy

Nestcargo is using cookies to improve your experience of our Website. When you visit our Website, Nestcargo servers send a cookie to your computer in order to determine your location and use the appropriate language for our Services. You can delete these cookies at any time. Standing alone, cookies do not personally identify an individual. Cookies merely recognize the web browser. Unless an individual chooses to identify himself/herself to Nestcargo, such as through opening an Account or entering login information, individuals remain anonymous to Nestcargo.

7. Legal Requests

We cooperate with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights and to prevent fraud. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your name, e-mail address and Website use history, with or without a subpoena. Without limiting the above, we will not disclose your Business Information to any law enforcement or other governmental officials without a subpoena or court order, except when we believe in good faith that the disclosure of information is necessary to protect our rights, enforce our policies, respond to claims that your use of our Services violates Nestcargo policies or rights or others, or protect anyone’s rights, property or safety.

8. Consent

By using our Website, you consent to the collection and use of your Business Information as described in this Privacy Policy and our TOU.

9. Link to other Sites

Nestcargo Website may contain links to other Websites that are not owned or controlled by Nestcargo. Please be aware that we are not responsible for the privacy practices of such other Websites. We encourage you to be aware when you leave our Website and to read the privacy policies of each and every Website that collects personal information. This privacy policy applies only to information collected by this Website.

10. Changes

If our Privacy Policy procedures change, we will post those changes immediately to our Website. Any such changes will be effective immediately from the time they are posted, unless otherwise stated in the change provision. E-mail notification will be sent to Shippers who request it.